Privacy Policy

1. Introduction

TruckRadar.Ai LLC ("TruckRadar," "we," "us," or "our") operates the TruckRadar.Ai website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored as a one-way hash). If you sign in through a third-party provider (Google, Facebook, LinkedIn, or Instagram), we receive your name, email, and profile picture from that provider.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, search queries, and referring URLs. We use cookies and similar technologies to track visitor and session identifiers for analytics.

Search & Interaction Data

We collect your search queries, saved listings, recently viewed trucks, and comparison selections to improve your experience and our search algorithms.

3. How We Use Your Information

• Provide and maintain our truck search and comparison services
• Process account creation and authentication
• Send transactional emails (welcome emails, magic link sign-in, password resets)
• Analyze usage patterns to improve search relevance and user experience
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data with:

• Service Providers — hosting (Vercel), database (Neon), email (Microsoft 365), and analytics services that process data on our behalf
• Dealers — when you contact a dealer through our platform, we share the information you provide in your inquiry
• Legal Requirements — when required by law, court order, or to protect our rights

5. Cookies & Tracking

We use cookies for session management, visitor identification, and analytics. We also use Cloudflare Turnstile for bot protection. You can control cookie preferences through your browser settings.

6. Data Retention

We retain your account data for as long as your account is active. Analytics data is retained for up to 24 months. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent for third-party sign-in connections

8. Data Deletion

To request deletion of your data, you can:

• Email us at privacy@truckradar.ai
• Use the data deletion request form linked from your account settings

We will process deletion requests within 30 days and confirm once complete.

9. Security

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords (bcrypt), and secure session management. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@truckradar.ai

TruckRadar.Ai LLC